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Have questions about FlareCut Studio? Need support? Want to partner with us? We're here to help and excited to connect.

Email Support

Send us an email and we'll get back to you within 24 hours

aiugcstudio@gmail.com

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Chat with our support team in real-time during business hours

Quick Response

We typically respond to inquiries within 2-4 hours during business days

Mon-Fri: 9 AM - 6 PM UTC

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Frequently Asked Questions

Quick answers to common questions

How do I get started with FlareCut Studio?

Simply sign up for an account, choose your plan, and start creating! Our intuitive interface makes it easy to generate your first video in minutes.

What file formats do you support?

We support MP4 videos (up to 200MB), JPEG/PNG/WebP/GIF images (up to 10MB), and MP3/WAV/M4A/AAC/OGG audio files (up to 50MB).

How does the credit system work?

Credits are used for AI operations and reset monthly to your plan's amount. Unused credits don't roll over, but failed operations are automatically refunded.

Is my content secure and private?

Yes! Your content is completely private and secure. We use signed URLs with expiration times, data isolation, and enterprise-grade security measures.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.

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