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Frequently Asked Questions
Quick answers to common questions
How do I get started with FlareCut Studio?
Simply sign up for an account, choose your plan, and start creating! Our intuitive interface makes it easy to generate your first video in minutes.
What file formats do you support?
We support MP4 videos (up to 200MB), JPEG/PNG/WebP/GIF images (up to 10MB), and MP3/WAV/M4A/AAC/OGG audio files (up to 50MB).
How does the credit system work?
Credits are used for AI operations and reset monthly to your plan's amount. Unused credits don't roll over, but failed operations are automatically refunded.
Is my content secure and private?
Yes! Your content is completely private and secure. We use signed URLs with expiration times, data isolation, and enterprise-grade security measures.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
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